EU-wide B2B delivery. Delivery terms and lead times are confirmed in writing on order acceptance; DAP delivery available on request.
Lead times — stocked items typically 3–5 working days within Germany; project, bulk and pallet orders approx. 2–4 weeks, confirmed on order acceptance.
Warranty — 12-month manufacturer warranty, handled by BMB Rheinland GmbH as authorised TROTEC / Dantherm Group distribution partner. Claims to be reported in writing within 14 days of identifying the defect.
Returns — B2B returns accepted only for defective or incorrectly delivered goods, per our Refund Policy and General Terms and Conditions.
Bulk & tender orders — framework agreements, staggered call-off and full procurement documentation available. Contact us for a quotation.