EU-wide B2B delivery from TROTEC manufacturer stock in Heinsberg, Germany. Standard quotation Incoterms: EXW Heinsberg (Incoterms 2020). DAP delivery available on request.
Lead times — in-stock items typically 3–5 working days within the EU; bulk and pallet orders 2–4 weeks subject to TROTEC production schedule. Lead times confirmed in writing on order acceptance.
Warranty — 12-month manufacturer warranty handled directly via BMB Rheinland GmbH as the authorised TROTEC distribution partner. Warranty claims must be reported in writing within 14 days of identifying the defect.
Returns — B2B returns are accepted only for defective or incorrectly delivered goods, in accordance with our Refund Policy and General Terms and Conditions.
Bulk and tender orders — framework agreements, staggered call-off and full procurement documentation available. Contact us for a quotation.